Quality management systems ISO 9001:2008 - Application
Internal audits of the established quality management system at planned intervals;
Repeat audit (the frequency is one year);
Management review of the established quality management system (QMS).
Customer-related processes
Effective and regular communicating with customers in relation to customer feedback, including customer plans, requirements and complaints;
Customer satisfaction surveys;
Quick response to customer claims;
Determining and implementing action needed;
Continual improvement of the sub-contractor services.
Analysis of ratio debt to income/earning
Records of the debts in relation to the contracts and orders;
Analysis of the ratio debt to income and debt to earning and corrective actions.
New products
Analysis of the market requirements for our products and services;
Determination of the customer requirements for the new products.
Australia, Belgium, Cuba, France, Germany, Great Britain, Italy, Israel, Netherland, Russia, Slovakia, Turkey and USA –
those are the countries where the products of ELEX have been delivered and installed.